Course Info
Youth Literacy and Skill Academy

Front Office Maintenance FREE
Skill & Training   |  

By - ylsacademy ylsacademy

10 Weeks

0  Live Class

Course Curriculum


Receptionist role
Job & Responsibility
Key Skill
Speaking skill
Customer relationship Service
Customer satisfaction Challenge
Presentation and Communication Skills
Telephone, E-mail communication
Time Management
Use Lists
Beware of time wasters
Optimize your work environment
Take stock at the end of the day

This course is also known as front office management, front office operation etc. The front office or reception is an area where visitors arrive and first encounter a staff at a place of business. Front office staff deals with whatever question the visitor has, and put them in contact with a relevant person at the company. The aim of the Front Office Operations is to introduce the students to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the provision of customer service. Students will develop knowledge and skills in reception procedures as well as understanding the key legislation that relates to reception procedures.

Minimum ten (10) pass
Qualification Photo copy
Adhaar / Voter ID Card
Self Photo
  • Live Class
  • Video Lessons
  • Class Homework
  • Class Test
  • Online Examination
  • Completion Certificate